Effective Date: [1/7/2025]

At Terra Dura Landscapes, your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By engaging with our services or visiting our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, address, email address, phone number, and payment details.

• Non-Personal Information: Browser type, IP address, and usage data when visiting our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and manage our landscaping services.

• To process payments and send invoices.

• To communicate with you about services, updates, and promotions.

• To improve our website and customer experience.

• Consumer personal data is not transferred or shared with external organizations for their own use, even with consent. The only exceptions is contracted service providers acting on our behalf and bound to protect the data, or transfers required by law.

3. How We Protect Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss.

4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your information with:

• Service providers who assist in delivering our services (e.g., payment processors).

• Legal authorities, if required by law or to protect our rights.

5. Cookies and Tracking

Our website may use cookies to improve your browsing experience. You can control or disable cookies through your browser settings.

6. Your Rights

You have the right to:

• Access and update your personal information.

• Request the deletion of your personal information, subject to legal requirements.

• Opt-out of marketing communications by contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

8.Data Sharing

• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

9. Messaging Terms and Conditions

1. The messaging program consists of general conversational messaging to answer questions and provide support to customers.
2. To opt out of SMS messages, reply STOP to any message.

• For help, reply HELP or contact us at 512-400-4198 or office@terra-dura.com.
  3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at office@terra-dura.com.
  4. Carriers are not liable for delayed or undelivered messages.
  5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
  6. If you have questions about this messaging program terms and conditions or privacy policy, contact us at Office@terra-dura.com or call (512) 400-4198.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Terra Dura Landscapes
[512-400-4198]
Office@terra-dura.com